Privacy Policy

Privacy Policy

Thank you for visiting our website, operated by the Company in the United States (the "Company"). We are committed to providing an exciting and secure online shopping experience, as well as a high level of personalized service that is synonymous with our brand. This commitment includes respecting and protecting the privacy of your personal data.

This Privacy Policy describes the types of information we collect from you or about you when you visit our website (each a "Site"). The Sites, as well as all features and resources available on them, are collectively referred to as the "Services". This Privacy Policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of that information.

By using the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy, including the processing of your personal data in the United States/Canada/Hong Kong, and you also agree to the Terms of Use incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What type of information does the Company collect?

A: The Company may collect information from you or about you in the following ways:

• From your interaction with the company. This may include when you use the Services, make a purchase, sign up for catalogs, newsletters, or email lists, participate in sweepstakes, contests, or other promotions, participate in product reviews, surveys, or similar programs, send a gift or virtual gift card to another person, or otherwise contact us.

• If you make a purchase with us, we may also collect your billing address.

• Information you provide about third parties: If you send communications to another person through the Services, we may collect information such as that person's name, phone number, email, and/or delivery address.

• Automatically on the Site: We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information from visitors to our Site, users of our online services, and from interactions with our emails and online advertisements, allowing the Company to track analytics and certain statistical information. For example, we may collect information such as browser type, operating system type or mobile device model, pages viewed, links clicked, IP address, mobile device identifier or other unique identifier, websites visited before accessing ours, time spent on the Site, return frequency, or other usage and click data, emails opened, forwarded, or clicked. Collecting this information and associating it with your personal data helps us personalize the Site and improve the online shopping experience by saving your preferences during your visit, as well as helping to identify features, promotions, and advertisements that may interest you, and to perform remarketing of online and mobile advertisements across different devices you use.

• Information from third-party sources (including through social networks), based on your registration and privacy settings on third-party sites.

• Combination of information: We may combine information obtained from or about you, including information you provide, information automatically collected through the Site, and information from other computers or devices you use, with information we collect or receive from other online and offline sources or from third parties.

• Third-party analytics and advertising: We may also use third-party advertising, analytics, and tracking tools to better understand who uses the Site, how it is used, how to improve the effectiveness of the Services and related content, and to help us or those third parties deliver more targeted advertisements on the internet. These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may combine information collected on the Site with information obtained from other sources. We do not have access to or control over the cookies or other tracking technologies used by these third parties.

Q: What are my tracking options?

A: Some parts of the Site require the use of cookies. By registering and using the Services, you agree to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services. Below we describe four categories of cookies and provide examples of how we use them to provide the Services:

• Strictly Necessary Cookies – These cookies are essential for you to browse and use the Site's features, and without them the Services cannot be provided. We use these cookies, among other things, to recognize and maintain your login status during your visit and to manage your shopping cart.

• Performance Cookies – These cookies collect information about how visitors use the Services, such as the pages they visit and whether they receive error messages. This information does not identify you individually and is used in aggregate to improve our Services.

• Functional Cookies – These cookies allow us to remember certain choices about how you prefer to use the Services and provide a more personalized experience, such as delivery country and currency preferences.

• Targeting Cookies – These cookies are used to deliver more relevant online advertisements to you and your interests, as well as to measure the effectiveness of advertising campaigns. They may be set by us or by our advertising partners with our authorization. For more information about targeting cookies and your ability to control their use, please see the online advertising section below.

Our system may not respond to "do not track" requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertisements and may combine data collected on other computers or devices.

To better understand your choices regarding receiving more relevant advertisements or managing your settings, please read the information below:

• If you wish to learn more about how to manage your privacy and storage settings, as well as how to opt out of third-party advertiser cookies, visit the Network Advertising Initiative opt-out page at: http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices, and follow the instructions to opt out. Please also refer to Criteo's Privacy Policy for specific instructions on how to opt out of Criteo's advertising services.

• If you want to prevent your data from being used by Google Analytics, Google has developed a Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout/

• Additionally, more information about cookies, including how to refuse them, can be found at: www.allaboutcookies.org. You can also adjust privacy and advertising settings on your mobile device to control whether you wish to receive more relevant advertisements.

We, or our service providers, may also use Flash cookies (also known as locally stored objects) or other similar technologies. A Flash cookie is a small data file placed on a computer via Adobe Flash or similar technology, which may be integrated into your computer or downloaded or installed. We use these technologies to personalize and improve your online experience, facilitate processes, and personalize and store preferences. Flash cookies may help visitors to our Site, for example, to set volume preferences related to videos, play games, or participate in surveys. They also help improve our Sites by measuring which areas are of greatest interest to customers. They may be recognized by other websites or by our marketing or business partners. Flash cookies are different from browser cookies, and browser-provided cookie management tools may not remove them. To learn how to manage Flash cookie privacy and storage settings, please visit the corresponding URL. If you disable Flash cookies or other similar technologies, please note that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

Q: How does the Company use the information collected?

A: The Company may use the information we collect from you and about you for the following purposes:

• Validate, confirm, verify, deliver, install, and track orders (including processing payment card transactions, arranging shipping, handling returns and refunds, maintaining purchase records, and contacting you about your orders, including by phone) or provide services related to products purchased from us.

• Improve the online shopping experience, including recognizing you and welcoming you to the Site.

• Send catalogs, information, newsletters, promotional materials, and other offers on behalf of the Company and its affiliates.

• Provide personalized content, targeted offers, promotions, and advertisements through the Site, other third-party websites or applications, or via email and text messages, offered by the Company or marketing partners that may interest you.

• Improve our Sites, products/services, customer service, and shopping experience.

• Use your data in aggregated and non-identifiable form for analytical and demographic purposes.

• Protect the security and integrity of the Site and the business, such as fraud prevention, unauthorized transactions, claims, and other liabilities, as well as risk management, including identifying potential hackers or unauthorized users.

• Contact you when necessary or requested, including responding to questions and providing customer support.

• As otherwise described at the time of data collection.

Q: What information does the Company share with third parties?

A: The Company may share personal information collected from you in the following ways:

• Company Affiliates: We may share information with current and future group affiliates.

• Co-marketing Partners: If you opt in to products/services offered jointly, your information may be shared with those parties to provide the services.

• Other Third Parties: We may share information with selected partners who may have offers of interest to you.

• Legal Disclosure and Security: We may disclose information to comply with legal obligations, respond to government authorities, prevent fraud, enforce policies, and protect rights, property, and safety.

• Business Sale: In the event of a sale, merger, or reorganization, your information may be transferred as part of the assets.

• Service Providers: Third parties may access information to perform services on our behalf.

• Aggregated or Anonymous Information: We may share or sell non-identifiable data for legal, analytical, or marketing purposes.

• SMS Marketing: By providing your number, you may receive promotional messages. You may opt out at any time. Data may be used for campaign analysis and shared with operators for delivery.

Q: How can I access, update, or delete my data?

A: If you have made a purchase, you may contact customer service to access or update your data. You may also request deletion or restriction, as permitted by applicable law.

Q: What are my communication options?

A:

• You may unsubscribe from promotional emails by clicking "unsubscribe".

• You may adjust preferences in your account.

• You may request removal from physical mailings by contacting us via email.

Q: What are the privacy rights in California?

A: California residents may request information about the sharing of their data for direct marketing purposes. Requests should be sent by email with the appropriate subject line.

Q: What about children's privacy?

A: The Site is not intended for children under 13 years of age, and we do not knowingly collect their data. If this occurs, we will take steps to remove it.

Q: What about security?

A: We have implemented physical, administrative, and technical measures to protect data, including SSL encryption.

Q: What about other sites?

A: We are not responsible for the privacy practices of third-party websites linked from our Site.

Q: Where and for how long is my data stored?

A: Your data may be stored in the United States/Canada/Hong Kong and retained for as long as necessary to fulfill legal and business purposes.

Q: What if I live outside these countries?

A: You agree to the international transfer and processing of your data as described in this policy.

Q: How does the Company communicate changes?

A: Changes will be posted to this policy. Continued use of the Site constitutes acceptance of the changes.

Q: Who can I contact?

A: For questions or complaints, please contact us by email at: [email protected]

If you deem it necessary, you may file a complaint with the competent authority or the U.S. Federal Trade Commission: https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc